Moov Africa Malitel, Maroc Telecom's Malian subsidiary, had 6.35mn mobile customers at the end of September 2026, down 15.7% from 7.52mn a year earlier, the Moroccan group said in its nine-month results published on October 23. Fixed-line customers rose 10.2% to 158,000 over the same period, the group said.
Analysis: The subscriber decline has continued for at least 18 months. The operator had 8.30mn customers in March 2025 and 7.16mn in March 2026, implying a further loss of about 818,000 since March, by our calculation. The decline contrasts with 21.9% annual growth in telecoms sector value added in the second quarter, according to INSTAT. Customers could be moving to competitors, or inactive accounts may have been removed, but the operator did not explain the reduction. Distributors and mobile-money agents tied to its network may be affected. Full-year results, generally released in February, could clarify whether losses continued.
Source: Maroc Telecom (Itissalat Al-Maghrib), Maroc Telecom, Résultats consolidés au 30 septembre 2026 (press release, Rabat, October 23, 2026; AMF/DILA open data), table Indicateurs opérationnels, Filiales Moov Africa, Mobile, Parc(8), row Mali; also APA, 23 Oct 2026, End-September 2026; Maroc Telecom (Itissalat Al-Maghrib), Maroc Telecom, Résultats consolidés au 30 septembre 2026 (press release, Rabat, October 23, 2026; AMF/DILA open data), End-September 2025; Maroc Telecom (Itissalat Al-Maghrib), Maroc Telecom, consolidated results for the first quarter of 2026 (press release, Rabat, April 24, 2026; AMF filing), End-March 2026 and End-March 2025; Maroc Telecom (Itissalat Al-Maghrib), APA, 'Maroc Telecom : un CA de 28,6 MMDH au 3e trimestre 2026' (APA - Rabat, October 23, 2026), reporting Maroc Telecom's nine-month 2026 results release of October 23, End-September 2026; INSTAT Mali, INSTAT Mali, PIB du deuxième trimestre 2026 – comptes nationaux trimestriels, optiques production et dépenses (cover dated September 2026, 17 pages), Q2 2026